Customer Service
Our Customer Service Team makes sure that your order is planned for production and that your delivery will arrive exactly when you need it.
Should you have any questions about your order, delivery or invoice, contact us and we will be happy to help you!
Low Ai Lee - Assistant Customer Service Manager
E-mail: low.ai.lee@roxul.com
Phone number: +606 233 2017
Markets of Singapore, Taiwan and China
Melati Bte Keling - Senior Customer Service Executive
E-mail: melati.bte.keling@roxul.com
Phone number: +606 233 2022
Markets of Australia, New Zealand, Indonesia, Sri Lanka and Middle East
Pauline Chua - Customer Service Executive
E-mail: pauline.chua@roxul.com
Phone number: +606 233 2023
Markets of Malaysia, Thailand, Hong Kong and Vietnam
Chinese